Black Swan Hotel - Helmsley

Market Place Helmsley , Helmsley, United Kingdom  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Black Swan Hotel - Helmsley

 Free Wi-Fi

Free Wi-Fi in rooms

 Free parking
 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Breakfast

In-room breakfast

 Food/Drinks

Restaurant

Bar/Lounge

 Meeting facilities

Meeting room

 No Smoking

Non-smoking rooms

Overview

The 3-star Black Swan Hotel is set just 4.5 km from The Web Adventure Park, Nunnington Hall and Rievaulx Abbey.

The city center is 10 minutes' walk of the property.

This stylish hotel is placed within proximity to a national park.

Black Swan Hotel can be reached in 40 minutes by car from Durham Tees Valley airport.

Rooms

All modern rooms including Classic Wing Double Room, Superior Wing Double Room and Double Room are fitted with ironing facilities, free Wi-Fi, coffee/tea makers, flat-screen TV and a private toilet. The hotel enjoys a wonderful view of the garden. Decorated in traditional design with carpet floor, the rooms feature en suite bathrooms equipped with a hairdryer, a bathtub and a shower.

Eat & Drink

The good on-site restaurant specializes in local cuisine.

A continental breakfast is served at the price of GBP 15 per person per night.  The hotel offers a full english breakfast at the price of GBP 15 per person per night.  You can start your day with a buffet breakfast, which costs GBP 15 per person per night. 

Services

Business guests will appreciate a fax machine, a meeting room and a photocopier available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Number of rooms:   45.

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Facilities

General

  • Free Wi-Fi
  • Free parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Safe deposit box
  • Service dogs allowed
  • Coffee shop
  • Luggage storage
  • No elevators

Services

  • Room service
  • Bell staff/Porter
  • Dry cleaning
  • Laundry
  • Wedding services
  • Newspaper service

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Bar/Lounge

Meeting facilities

  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Garden area

Room view

  • Garden view

Room facilities

  • Free Wi-Fi in rooms
  • Tea and coffee facilities
  • Bottled water
  • Sitting area
  • Dressing area
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • Maximum capacity of extra beds in a room is 2. 
  • Maximum capacity of cribs in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Black Swan Hotel - Helmsley Helmsley location
Show big map »

Hotel Address:

Market Place Helmsley , Helmsley, United Kingdom

Get directions
City Center
  • Helmsley
    100 m
Airports
  • Durham Tees Valley (MME)
    37.7km
  • Leeds/bradford (LBA)
    57.4km
Restaurants
  • black swan (cuisine: Contemporary, European)
    20 m
  • Feathers Hotel (cuisine: English)
    60 m
Parks
  • Helmsley Walled Garden
    260 m
  • Helmsley Castle and Garden
    390 m
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Number of rooms:
    45

Hotel Awards

UKHOTEL AWARDSRecommendedHelmsleyBlack Swan

According to guest reviews, the hotel has been rated as
Best 3 Star Hotels in United Kingdom

Use Badge

Rooms and availability

Black Swan Classic Wing Double Room Hotel informationBlack Swan Classic Wing Double RoomBlack Swan Classic Wing Double Room
Classic Wing Double Room
Bed type: Double or Twin beds or Double Bed
Size: 24m2
Check Prices
  • Private bathroom
— Less information+ More information

These rooms are mainly located in the garden wing of the hotel. Many have wonderful views of the hotel's walled gardens, and all feature an en suite bathroom with a bath, shower, and free Molton Brown toiletries. Freeview TV and tea and coffee making facilities are also provided.

Room facilities
    Black Swan Double RoomBlack Swan Double RoomBlack Swan Double Room
    Double Room
    Bed type: Double Bed
    Size: 30m2
    Check Prices
    • Shower
    — Less information+ More information

    This double room features a seating area and electric kettle

    Room facilities
      Black Swan Superior Wing Double Room Hotel informationBlack Swan Superior Wing Double Room Hotel informationBlack Swan Superior Wing Double Room Hotel information
      Superior Wing Double Room
      Bed type: Double Bed
      Size: 42m2
      Check Prices
      • Private bathroom
      — Less information+ More information

      This double room has a iPod dock, sofa and electric kettle. A spacious room, it looks onto the quiet lane at the side of the hotel in the garden wing. These rooms have been recently refurbished and feature an en suite bathroom.

      Room facilities

        How to reach hotel

        hotel Black Swan Hotel - Helmsley Helmsley location
        Show big map »

        Hotel Address:

        Market Place Helmsley , Helmsley, United Kingdom

        Get directions
        City Center
        • Helmsley
          100 m
        Airports
        • Durham Tees Valley (MME)
          37.7km
        • Leeds/bradford (LBA)
          57.4km
        Restaurants
        • black swan (cuisine: Contemporary, European)
          20 m
        • Feathers Hotel (cuisine: English)
          60 m
        Parks
        • Helmsley Walled Garden
          260 m
        • Helmsley Castle and Garden
          390 m
        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  11 am
        • Number of rooms:
          45

        Hotel Awards

        UKHOTEL AWARDSRecommendedHelmsleyBlack Swan

        According to guest reviews, the hotel has been rated as
        Best 3 Star Hotels in United Kingdom

        Use Badge

        Black Swan Location

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        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

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        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Tourist attractions

        • W Sissons - 100 m

        Popular areas

        • City Center - 100 m

        Local Attractions

        • Nunnington Hall - 7.3km
          Nunnington, York
        • Yorkshire Lavender - 14.2km
          Terrington, York
        • Sutton Park - 19.3km
          Sutton on the Forest, York
        • Crypt of Lastingham Church - 13.4km
          LastinghamEngland
        • Castle Howard - 17.2km
          York Y060 7DAEngland

        Near the hotelNear the hotel

        • Helmsley Walled Garden - 260 m
          Cleveland Way, Helmsley
        • Duncombe Park - 1.2km
          Estate Office, Helmsley
        • Helmsley Castle and Garden - 390 m
          Helmsley YO62 5ABEngland

        Restaurants Nearby

        • black swan - 20 m

          69% likes this, based on 113 reviews
          Cuisine: Contemporary, European
          Price Range: CAD 2 - CAD 66

        • The Old Police Station Cafe - 50 m

          Address: 17 Market Place

          Cuisine: British

        • Scotts of Helmsley - 100 m

          Address: 6 Bridge Street
          Phone: 01439772465

          84% likes this, based on 117 reviews
          Cuisine: Seafood, Fish & Chips
          Price Range: CAD 7 - CAD 31

        • Feathers Hotel - 60 m

          Address: Market Place
          Phone: + 44 (0)1439 770275

          75% likes this, based on 115 reviews
          Cuisine: English

        • Helmsley Spice - 70 m

          Address: 1 Bridge Street
          Phone: 01439771777

          77% likes this, based on 78 reviews
          Cuisine: Indian
          Price Range: CAD 2 - CAD 18

        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  11 am
        • Number of rooms:
          45

        Hotel Awards

        UKHOTEL AWARDSRecommendedHelmsleyBlack Swan

        According to guest reviews, the hotel has been rated as
        Best 3 Star Hotels in United Kingdom

        Use Badge

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        Black Swan Reviews

        Guest reviews are submitted by our customers after their stay at Black Swan

        Individual guest reviews

        • Older travelers
          10.0

          diner was not up to a very standard . we will go again but not for diner

        • Couple
          5.8

          The hotel is set in a lovely position in the town, with a very pleasant reception area with good tea room adjoining. We enjoyed a 3 course evening meal in the restaurant which was fantastic and the restaurant staff were very attentive. Nice garden area and good breakfast.

          The room we were given was very dated, it was small and the bed was uncomfortable. We stayed on a Sunday evening and the hotel was reasonably quiet, however, we were given a room miles from reception and upon departure I noticed rooms of the same size on the same corridor were a lot nicer with flat screen televisions! I couldnt help but think we had been given a basic room as a result of booking an 'offer' online...maybe i'm wrong?

        • Older travelers
          8.2

          The friendly, competent and helpful staff- good to see Jean is still there!

          The time between courses at dinner was slightly overlong.

        • Group of friends
          7.8

          Relaxing and cosy. Beautiful curtains and armchairs. Very clean bedrooms with lots of lamps to make the room welcoming. Soft duvets. Wonderful restaurant with helpful staff and very tasty food.

          They did allow pets and not everyone likes the idea of pets being in the bedrooms. We heard a dog barking along the corridor from us.

        • Older travelers
          8.8

          Restaurant

          Getting woken up at 09.00 by maid service knocking at door

        • Single
          7.8

          the friendliness of the staff and the restful atmosphere

          on one day my breakfast tray was still on the floor outside my room at teatime

        • Older travelers
          8.4

          Nice garden pleasant room comfortable bed friendly staff.

          Did not like, and all other residents we spoke to, agreed with us, the long wait in the dining room in the evening. It was always at least 2 hrs. Sometimes longer.

        • Single
          8.2

          I really liked the room I was given. It was very clean and tidy. It had easy access to the back car park and the hotel garden. It was lovely watching a decent size flat screen tv with excellent reception. There was planty of choice on the breakfast menu. Staff were friendly.

          The only negative was the long trek through the hotel down several sets of stairs to reach the main part of the hotel for breakfast. During the day I tended to use the back door and walk down the side lane which was easier.

        • Older travelers
          9.4

          We had booked dinner bed and breakfast for the weekend of 2nd July 2011. After reading some reviews on the internet I was rather worried at what we would find. I can only give my review and say I would highly recommend this hotel. The staff were very friendly the place was very clean and the food in the restaurant in the evening was the best we have ever eaten. We have been on cruises and eaten at some posh places but none can compare to the meal we had on Saturday night. My husband asked for chips as an extra and the waitress said they do not do chips but would ask the chef. We told her we would be happy with new potatoes. When the meal came we were presented with the best chips in the world. How wonderful was that. How I wish we could go back again as every thing was spot on even down to the maid coming into the room and turning down the bed for the night and tidying up for us. So a big thankyou to all concerned for making our stay one to remember. Jenny

        • Older travelers
          7.0

          The food was truly excellent, each dish a work of art, and delicious.

        • Single
          7.0

          Hotel was lovely staff helpful, however dinner menu confusing and over priced, had we been made aware of the room service menu this would have been preferable.

        • Older travelers
          9.6

          Bedrooms were of the highest quality and very comfortable. Parking was very convenient. Breakfast was very good but modest in size!

          Trek to the bedroom

        • Older travelers
          9.2

          The room was a little jaded,but very comfortable,the staff were great,but the bestof all was the food,superb local produce,cooked with imagination,every bite was an experience,brilliant.

          Nothing to dislike at all

        • Couple
          7.0

          The room and the location being so close to the countryside.

          I thought that the evening meal was brilliantly presented.We paid for bed,breakfast and dinner.What I really resented was being charged £3.50 for about eight new potatoes and £3.50 for a minute dish of vegetables on top of what we had paid.To then also try and charge £4,50 for a cup of coffee ,after dinner, to me was outrageous.If it is an inclusive deal you expect it to be included.Nice hotel but I am left with the thought our business was obtained somewhat dishonestly.

        • Older travelers
          7.8

          Comfortable room with excellent quality bedding

          Quite pricey for what is essentially an average hotel room. We stayed half board, the waiting staff in the bar/restaurant provided a top quality experience but the food proved to be more style than substance. Beautifully presented but tiny portions - the veg stated on the menu was either that small it was practically invisable or made into a puree and used to decorate the plate.

        How to reach hotel

        hotel Black Swan Hotel - Helmsley Helmsley location
        Show big map »

        Hotel Address:

        Market Place Helmsley , Helmsley, United Kingdom

        Get directions
        City Center
        • Helmsley
          100 m
        Airports
        • Durham Tees Valley (MME)
          37.7km
        • Leeds/bradford (LBA)
          57.4km
        Restaurants
        • black swan (cuisine: Contemporary, European)
          20 m
        • Feathers Hotel (cuisine: English)
          60 m
        Parks
        • Helmsley Walled Garden
          260 m
        • Helmsley Castle and Garden
          390 m
        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  11 am
        • Number of rooms:
          45

        Hotel Awards

        UKHOTEL AWARDSRecommendedHelmsleyBlack Swan

        According to guest reviews, the hotel has been rated as
        Best 3 Star Hotels in United Kingdom

        Use Badge